The company began in 1990 as a design to build landscaping service. Quickly, it earned a reputation for work perfection and excellent customer service.
Several years later, the Decker’s wanted to be able to offer quality nursery items to complement their landscaping designs. So, they added a greenhouse operation. The company, now Decker’s Landscaping & Nursery, Inc., now offered quality plants, shrubbery, and flowers to add to their already outstanding designs.
Alan always had a strong appreciation for the outdoors and felt that water features were a natural fit. Jodi noticed how their customers were asking pond-related questions regarding installation or supplies. They began to think that water features were a logical extension of what they were already doing.
In 1998 after their first pond installation, the Decker’s were completely sold on the idea of adding ponds to their service offerings. The sound of flowing water is very soothing and have a way of attracting wildlife. Alan knew that a backyard pond would be a perfect place for customers to escape after a long day.
People can come home after a long day, sit down by their water feature and in 15 minutes decompress and recover from the stress of the day. All these aspects contribute to the pond ‘lifestyle’.
Alan and Jodi realized their relationship with their customers deepened. People would love to just come in with cup of coffee or the grand kids to sit and watch the fish. Customers would chat with the Decker’s about how nice it was to have something in their backyards that helped them to relax and reconnect with their kids or grand kids.
As the Decker’s tell it, “No one gets consumed with excitement about a retaining wall or a patio. Few wake up on Saturday morning revved up to trim or mow. But a pond, a living ecosystem, this is an interactive landscape. The understanding of how powerful ponds and water features became in the lives of their customers only intensified the Decker’s commitment to water installations.
The Decker’s trained at the Aquascape headquarters in Chicago 3-4 times a year. They invested time and effort to become fully trained in pond building and ecosystem management earning Master Certified Aquascape Contractor (CAC). Decker’s Currently, building certified Aquascape ponds constitute 90% of the company’s business.
In 2003 to support their customer’s needs, Alan and Jodi opened their retail pond shop. In 2014 the Decker’s opened a 2nd location in Latham NY. A retail water garden store that serves Albany, Saratoga and Rensselaer counties. As customers needs changed over the next few years Decker’s recognized customers really need convenience. In 2023 Decker’s brick and mortar retail store transitioned to an Online Store. Now Decker’s customers can purchase their favorite pond supplies and have delivered conveniently to their front door.
Decker’s still invite people to visit both locations to stroll the on-site display ponds throughout the season.